Standards of Business Conduct

Symphony conducts business with uncompromising integrity and ethics. The following standards will be observed at all times in our engagement with clients. We will:

• Place the interests of our clients first by offering them objectivity and competence.

• Establish realistic expectations of benefits and the results to the best of our ability.

• Treat all client information that is not public knowledge as confidential, and prevent access by unauthorized individuals.

• Avoid conflicts of interest, and disclose to a client any circumstances or interests that might influence our judgment or objectivity.

• Refrain from inviting an employee of an active or inactive client to consider alternative employment without prior discussion and approval from the client.

• Accept assignments for which we possess the expertise and knowledge to perform, and will only assign staff with the requisite experience.

• Agree in advance with a client on the basis for fees and expenses, and will charge fees and expenses that are reasonable, legitimate, and commensurate with the services delivered and responsibility accepted.

• Refrain from accepting any commissions, remuneration, or in-kind benefits from a third party related to recommendations to a client. Our recommendations will always be objective.

*Adopted from the International Management Consultants standard of ethics.